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Accessing NDIS support during COVID-19 – Andres’ story

Published On: 7 May 2020Categories: NDIS, News

Getting out to exercise has been made that little bit easier for Brisbane local Andres Angulo-Torres during Queensland’s social isolation restrictions, through the support of the National Disability Insurance Scheme (NDIS).

Andres was involved in a car accident more than 20 years ago, leaving him with a spinal injury and using crutches as a mobility aid.

Now, with an electric assist device funded through the NDIS to motorise his recumbent trike, Andres has been able to get out to explore Brisbane’s iconic Mt Cootha.

“My accident was 20 years ago, but this was the first time I have been able to ride after the accident, so this is totally, totally new for me.”

“Now with the electrical assistance I can go through the mountains, I can go different routes that before were really difficult for me. At the minute, the government are still allowing me to go out and exercise, so it is perfect for me.”

Tackling Mt Cootha had been a goal for Andres since his arrival in Brisbane in 2017.

“My brother in law, he always said that one day we will go to Mt Cootha. Now we can.”

“I used to ride bicycles before my accident and it is something I really enjoy doing. I feel like I am starting all over again.”

Andres has also been able to continue his ongoing physical therapies during COVID-19, utilising digital platforms to connect to his therapists.

“I am doing some therapies using PhysiApp, and my sessions are online with the physiotherapist.”

“They show me one video, pre-recorded with the exercise and I just follow their instruction, doing the exercise and at the same time receive feedback from the physio.”

Andres is also able to access ongoing in-home support to help him keep on top of the gardening and cleaning.

“It is really good. My wife works full time, and I look after the baby so there is a lot to do here. Through the NDIS, it is easier for me to get support and I am really happy with the NDIS.”

Self-managing his NDIS plan, Andres has choice and control over which supports he accesses. He is supported on his NDIS journey by Alisha, a Local Area Coordinator (LAC) with Carers Queensland, NDIS Partner in the Community for the Brisbane region.

“It has been really easy for me to navigate through the MyPlace portal. Sometimes I will email Alisha, my LAC, with any specific questions I need help with. It is really easy and great for me.”

Carers Queensland can support you to find out more about the NDIS, to apply for funding and to help you get started with the NDIS.

If you have a disability but are not eligible for the NDIS, Carers Queensland can also help you identify and link to options for support in your community.

To find out more about how the NDIS and Local Area Coordination program can work for you, contact Carers Queensland NDIS Local Area Coordination Partner in the Community Program on 1300 999 636, or cq.enquiries@ndis.gov.au