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Carer Services: 07 3900 8100 NDIS Services: 1300 999 636

Caring for your Finances – Fact Sheet

Mar 09 2018
If you care for a family member or friend, you may be eligible for payments to help you meet the costs of caring.

There may also be programs that provide support for the person you care for. The following information provides an overview of the types of supports available.

Carers can experience financial difficulties as you divide your time between working and caring for a loved one. Depending on the level of care that you are providing, in some situations you may not be able to work.

Carer Payment

This is an income support payment for carers who, because of the demands of their caring role are unable to undertake substantial paid employment.

You may be eligible if you provide full time daily care to someone with severe disability or medical condition, or to someone who is frail aged or elderly and are not apart from them for more than 25 hours a week to work.

Carer Allowance

This is a supplementary payment that may be available to you. To be eligible the carer must be giving additional daily care and attention to someone because they have a disability or severe illness or are frail aged. Carers may be able to get a Carer Allowance for more than one person they care for.

To find out more about Federal Government benefits and payments visit the Department of Social Services website or call Centrelink on 13 27 17.


If you hold a Pensioner Concession Card, Queensland Government Seniors Card, Repatriation Health Card (Gold) or Health Care Card, concessions can help you reduce the cost of your regular household bills.

To find out more about concession cards visit the Queensland Government website or call them on 13 74 68.

Carer Business Card

With the support of the business community, carers can use their Carer Business Discount Card to obtain discounts and incentives from participating businesses.

To find out more visit the Queensland Government website or call them on 13 74 68

Free tax help available for low income earners

Do you earn under $40,000 a year and have simple tax affairs? You may be eligible for the Tax Office free Tax Help service.

To find out whether you are eligible visit the Tax Help program website on contact the Australian Taxation Office on 13 28 61

Financial counselling

If you need a financial counsellor visit the Financial Counsellor Association of Queensland website or call them on 1800 007 007

No Interest Loans Scheme (NILS)

If you are a carer living on low income and in possession of a Health Care Card you may be eligible for a No Interest Loan. The loans are generally for the purchase of essential household items such as a fridge, washing machine, TV, bed or clothes dryer.

To find out more call Carers Queensland on 1800 242 636

Concession postage stamps

Some carers may be eligible for concession on postage stamps. Concession postage forms are available through Australia Post. To be eligible for discount stamps you will need to hold one of the Australian Federal Government Concession cards. If you are successful in your application, you will receive an Account card that entitles the holder to purchase stamps at a discounted rate as well as a book of five free stamps. Forms and information is available through Australia Post Office shops or by visiting www.auspost.com.au and search for concession stamps.

Department of Housing (Queensland)

If you are on a low income you may be eligible for Public Housing (a waiting period generally applies) and or a bond loan, which is an interest free loan for those unable to pay a full rental bond.

To find out more about Public Housing visit the Queensland Government website.

Taxi Subsidy Scheme

The Taxi Subsidy Scheme is an initiative that aims to improve the mobility of persons with severe disabilities. To be eligible for membership of the Taxi Subsidy Scheme you must be a permanent resident of Queensland and fully meet one of the eligibility criteria. Taxi Subsidy Scheme membership lasts for a maximum of 5 years. To extend your membership, you must reapply before the expiry date. If you have a temporary disability, membership could be from 6 to 12 months.

To find out more about the Taxi Subsidy Scheme visit the Queensland Government website or call 1300 134 755

Want more information?

Connecting with us is easy, call on 1800 242 636, email info@carersqld.com.au, or visit our Contact Us page.

If you are looking for something more local, check out our Regional Offices and Support Groups.

While all care has been taken to ensure information is accurate, it is intended as a guide only – please check our Disclaimer Page for more information.