text size
Carer Services: 07 3900 8100 NDIS Services: 1300 999 636

CHC32015 – Certificate III in Community Services

If you believe in designing and delivering person-centred services, providing support and advocacy and assisting in interventions for clients, groups and communities, this is the course for you.

Learn how to respond to client needs, communicate effectively in the sector, work with diverse people, provide individualised support and more. This course could see you move into a job role in a variety of settings within the sector.

Career Outcomes

Career outcomes may include:

  • Residential Support Worker
  • Aboriginal Intake and Referral Worker
  • Community Care Worker
  • Client Contact
  • Weekend Recreational Activities Officer
  • Welfare Support Worker
  • Support Worker (Community Services)

Entry Requirements

There are no formal education entry requirements for this course; however successful enrolment into this course will require that you:

  • Sit an internal language, literacy and numeracy assessment.
  • Have basic computer skills (e.g. the ability to access and use word processing applications, email and internet.
  • Can deal with physical demands of manual tasks (e.g. bending, squatting, kneeling, and repetitive movements, carrying) for direct support work and have the ability to be on your feet for extended periods of time, both walking and standing due to the nature of the occupation.
  • Relevant Police History and Working with Children/Disability checks required by your state – specific details will be provided in pre-enrolment information packs.

Please note: Prospective students must have the above mentioned checks completed prior to commencement of study and are asked to begin this process during the enrolment process. The obtaining of the above mentioned requirements will be at the cost of the client. Please see details below.

Course Delivery and Duration

Due to the COVID-19 pandemic lockdown, all training will be delivered online via our eLearning platform and Zoom. You will need to have access to a computer and reliable internet access.

Total course duration is sixteen weeks, delivered over two days per week, 9.30am to 3.30pm, with an additional three hours dedicated for completing practical role plays and a recommendation of ten hours’ self-study at home to complete the required

Course Intake

Every Monday. However, you should ensure that you have returned all enrolment documents before close of business on the preceding Wednesday.

Course Structure

This course is made up of 13 units of competency: 7 core units and 6 elective units that we have chosen which link directly to the disability sector.

Core subjects

  • CHCCOM005 Communicate and work in health or community services
  • CHCCCS016 Respond to client needs
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCDIV001 Work with diverse people
  • HLTWHS006 Manage personal stressors in the work environment

Elective subjects

  • CHCCCS017 Provide loss and grief support
  • CHCCCS015 Provide individualised support
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM001 Provide first point of contact
  • CHCCCS025 Support relationships with carers and families
  • CHCPAL001 Deliver care services using a palliative approach

Vocational Placement

CHC32015 does not include vocational placement.

Course Fees (Total Co-Contribution Fees)

Course fees will vary from state-to-state.

Any course fees will be discussed in the pre-enrolment discussion.

**See state-specific flyers for course fees

Are you interested in studying with us?

If so, please complete the form below and we will be in touch.