Diploma of Community Services

Course Code: CHC52021

Are you passionate about making a positive impact on your community?

A female personal support worker hugs her client's shoulders while both smiles.

With our Diploma of Community Services (CHC52021) qualification, you will gain the necessary knowledge to support vulnerable individuals facing unique challenges. This comprehensive course covers various topics, from human and community development to working with diverse clients with age, disability, or other circumstances.

Join us in making a difference in the lives of those who need it most. Register your interest today for the Diploma of Community Services (CHC52021)!

If you have a genuine passion for making a positive impact and supporting others, a career in community service can offer immense rewards and fulfilment. Our Diploma of Community Services (CHC52021) is designed to equip students with specialised skills in community service and empower them for supervisory or management roles within community service-focused organisations.

If you're interested in a job that values a community service diploma, our Diploma of Community Services (CHC52021) graduates have the skills and knowledge to embark on fulfilling careers in various fields. From aged care and disability support to youth services and family support organisations, they are eager to contribute significantly to improving the lives of others.

No formal education entry requirements exist for our Diploma of Community Services (CHC52021).

However, successful enrolment into this course will require that you:

  • are an Existing Worker in the Community Services and Health industry, which includes parents and unpaid carers of NDIS (National Disability Insurance Scheme) participants
  • are self-motivated to learn on your own
  • have basic computer skills
  • have a reliable internet connection
  • have a working computer or laptop
  • are able to apply and obtain the relevant regulatory clearances and checks relevant to this sector (see Vocational Placement section for further info).

If you do not have experience in the community services industry and are looking for a career pathway into the Diploma of Community Services (CHC52021), explore our Building Caring Communities course.

This course is a self-paced and inclusive online learning experience for the Diploma of Community Services (CHC52021). Accessible through our user-friendly online student portal, this program empowers you to pursue the diploma of community services online at your own pace.

Learning Plan

Our dedicated training team is here for you, offering personalised 1:1 support every step of your journey with us. We'll create a custom learning plan together that fits your lifestyle and commitments.

There are 2 Learning Programs available:

Duration Recommended Study
hours per week
Recommended Vocational Placement
hours per week
6 months 30 hours 10 hours
12 months 15 hours 5 hours

If you are looking to fast-track your Diploma of Community Services (CHC52021) even more, great! We are more than happy to discuss a shorter plan with you that suits your level of commitment.

Student Support

You'll have access to personalised 1:1 support from our exceptional and highly experienced training team during your journey with us. We aim to empower you and provide the support you need to excel in your studies.

Once you enrol with us, you'll be paired with a highly specialised Trainer with current industry experience who will provide guidance, support, and motivation where required throughout your learning journey with us.

Our Diploma of Community Services (CHC52021) is comprised of a total of 20 units – 12 core units and 8 electives units:

Core Units
CHCCCS007 Develop and Implement Service Programs
CHCCCS019 Recognise and Respond to Crisis Situations
CHCCSM013 Facilitate and Review Case Management
CHCDEV005 Analyse Impacts of Sociological Factors on People in Community Work and Services
CHCDFV001 Recognise and Respond Appropriately to Domestic and Family Violence
CHCDIV002 Promote Aboriginal and Torres Strait Islander Cultural Safety
CHCLEG003 Manage Legal and Ethical Compliance
CHCMGT005 Facilitate Workplace Debriefing and Support Processes
CHCCSM016 Undertake Advanced Assessments
CHCMHS008 Promote and Facilitate Self-Advocacy
CHCCSM009 Facilitate Goal-Directed Planning
CHCCSM010 Implement Case Management Practice
Elective Units
CHCCSM012 Coordinate Complex Case Requirements
CHCCCS004 Assess Co-Existing Needs
CHCDIV001 Work with Diverse People
CHCPRP003 Reflect on And Improve Own Professional Practice
HLTWHS003 Maintain Work Health and Safety
CHCMHS001 Work with People with Mental Health Issues
CHCMHS011 Assess and Promote Social, Emotional, And Physical
CHCPRP001 Develop and Maintain Networks and Collaborative Partnerships

As part of your exciting journey in the Diploma of Community Services (CHC52021) course, you'll have the opportunity to gain valuable experience in real workplace settings. We'll support you every step of the way, helping you find a host employer or organisation to complete your vocational placement.

With our established partnerships with local community service organisations, you'll acquire the necessary skills and establish connections with potential future employers. We understand the significance of hands-on learning, so we require students to complete at least 200 hours of direct support work in at least one aged care, home, community, disability, or community services organisation.

In addition, before commencing placement, you must have:

  • Working with children check (Blue Card)
  • NDIS Worker Screening check (Yellow Card)
  • National Police Check Clearance Certificate
  • First Aid qualification
  • Current flu vaccination
  • COVID19 vaccination

Please note: You will be responsible for any costs associated with meeting these placement requirements.

For further information on Vocational Placement, please get in touch with our Training team by calling us on 1300 626 636 or emailing training@carersqld.com.au.

No matter your circumstances, we have a payment option to suit you. Fees are payable at enrolment, and payment plan options are available.

Type Price
Diploma of Community Services (CHC52021) Full Course $4,800
Recognition of Prior Learning**
Administration Fee (to be paid upon enrolment) $495
Cost per unit (to be paid after preliminary application assessment $175

**Please discuss this option with our Training team before enrolling

Do you have some questions about our funding options? Explore our Funding Options for Students page.

Or contact our Training team by calling us on 1300 626 636 or emailing training@carersqld.com.au.

Recognition of prior learning (RPL) is about the skills and knowledge you've gained through work and life experiences. Your skills will be assessed against industry standards. Our assessor does this. You may be asked to:

  • perform tasks or jobs.
  • talk about and explain how you do those jobs.
  • provide samples of your work.

A credit transfer recognises the study you've already done at school, college, TAFE, or university. You may be able to have credit from a relevant earlier course transferred to your current studies. You must have certified copies of your certificates, awards, or qualifications. There is no fee for a credit transfer. During your onboarding, this will be discussed with you to determine eligibility.

For further information on this, please get in touch with our Training team by calling us on 1300 626 636 or emailing training@carersqld.com.au.

* Subject to eligibility requirements

Register your interest!

If you have any questions or need assistance, please don't hesitate to contact us. Contact us at 1300 626 636 or email us at training@carersqld.com.au. We're here to help you.

Please be aware that the form below is an expression of interest, as the start dates for the Diploma of Community Services (CHC52021) have not yet been confirmed. Please fill out the form to indicate your interest in the upcoming intake. Our dedicated team will get in touch with you shortly.

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Diploma of Community Services (CHC52021) Frequently Asked Questions

Our Diploma of Community Services prepares students for supervisory or management roles in community service-focused organisations. A Diploma holds immense value, serving as an asset to kickstart or advance your career or as a steppingstone towards higher education.

If you're interested in learning more about a Diploma, you'll find the article “Difference Between Certificate III, Certificate IV & Diploma” quite informative.

The key differences between a Diploma and a Certificate IV in Community Services lie in the depth and complexity of skills and knowledge and the length of study required. A Diploma is typically one to two years to complete, while a Certificate IV is often equivalent to six to twelve months of degree study.

If you'd like to delve deeper into the variances between Certificate IV and Diploma qualifications, please take a moment to read our resource “Difference Between Certificate III, Certificate IV & Diploma”. We hope our article helps you better understand these options.

There are vocational or work placements for the Diploma of Community Services.

Our qualifications delivery model includes a mix of online & classroom-based learning and practical skills development. The hands-on vocational experience element allows you to apply the knowledge and skills you've learned in a real-life setting.

  • These courses typically require around 200 hours of practical placement, often in a community services workplace setting.
  • The placement and training outcomes for the Diploma skills development will be more advanced.
  • During your placement, you'll be supervised by a qualified worker and can practice tasks like supporting clients, implementing community development strategies, following safety procedures, and a range of other skills development.

Please note that you'll need to be able to arrange your transport to the placement site, and most employer organisations will require a police check or other clearances before placement.

Successfully completing a qualification within the Community Services training package can open the door to various job opportunities in various settings. Here are some potential job roles and career paths:

The Diploma of Community Services qualifications can prepare you for work in various community service contexts, such as case management, client support, social housing, and more. Career opportunities might include:

  • Community Services Worker
  • Welfare Support Worker
  • Outreach Officer
  • Case Manager or Case Worker
  • Family Support Worker
  • Youth Worker
  • Mental Health Support Worker
  • Drug and Alcohol Worker

Further study or specialisation can provide additional job opportunities and the potential for more advanced roles in these fields. It's important to note that these job roles often require a current police check and may require other checks or clearances (such as a Working with Children Check) due to the nature of the work.

Yes, after completing a Diploma of Community Services, there are many pathways for further study or industry specialisation. Here are some potential next steps:

  • Higher-Level Diplomas:
    • You could consider progressing to an Advanced Diploma. These higher-level qualifications can offer more in-depth knowledge and skills and prepare you for more industry-specialised or supervisory roles.
  • University Study:
    • Some universities in Australia may offer credit for completed vocational education and training (VET) for a Diploma. This could potentially shorten the length of a bachelor's degree in a related field, like social work or human services.
  • Industry Specialisation:
    • There are many specialisations available within the community services and individual support field. You could consider further training in areas like aged care, disability support, mental health, child youth and family intervention, or alcohol and other drugs, among others.
  • Professional Development:
    • Even after obtaining a formal qualification, continuing professional development is key in the community services sector. You could consider skill sets, short courses, workshops, or seminars in areas of interest or where you wish to deepen your knowledge.
  • Membership in a Professional Body:
    • Joining a professional body in your field can provide opportunities for networking, professional development, and staying up to date with the latest trends and research.

Remember that the best pathway for you will depend on your career goals, interests, and previous education and experience. It’s a good idea to seek out advice from career counsellors, academic advisors, or professionals in the field to help you plan your pathway.

The course costs for the Diploma of Community Services offered by Carers Queensland may vary depending on everyone's personal circumstances. Carers Queensland holds a VET Investment Contract that provides funding for this diploma qualification. Under the program, there are several funding and incentive programs in place. These include:

These programs’ eligibility will depend on individual factors like age, residency status, previous qualifications, and employment status. Specific conditions can vary, so it's important to discuss this with our team at Carers Queensland.

Carers Queensland also offers fee-for-service options on all our skill sets, short courses & full qualifications. Please speak to one of our friendly team to discuss prices and payment options.

The Diploma of Community Services is a nationally recognised qualification in Australia. This means they are part of the Australian Qualifications Framework (AQF), which standardises and regulates education and training services in Australia. Nationally recognised courses are developed under the Australian Skills Quality Authority (ASQA) to ensure high quality, consistent training and assessment across Australia and allow for the recognition of qualifications and Statements of Attainment issued by other RTOs (Registered Training Organisation).  When a course is nationally recognised, it means that the qualification you receive is acknowledged by industry and other educational institutions throughout Australia.