Lucy finds shopping a breeze with NDIS support

Published On: 4 September 2019Categories: NDIS, News

Lucy Pawula loves shopping for birthday presents and buying new clothes.

Since accessing the National Disability Insurance Scheme (NDIS) 12 months ago, Lucy is receiving support to help her learn how to make purchases and handle money to ensure shopping is a breeze.

Lucy’s mum, Ros, said that through NDIS funding Lucy, who has autism, epilepsy and an intellectual impairment, receives one-one-one support to learn social and daily living skills.

“Her support worker works with Lucy to achieve her goals of participating safely and happily in the community, taking care of her mental and physical wellbeing and increasing her independence at home,” Ros said.

Lucy has now formed a network of people who she enjoys interacting with.

“People working in shops, the dentist, the doctor; Lucy has been working on appropriate conversations with shop assistants and other people as she goes out into the community.”

“Lucy has also recently begun to see a psychologist to receive support and implement behaviour management strategies.”

Since accessing NDIS funding, Lucy has been exposed to a wide variety of situations and is becoming more socially adept, said Ros.

“Lucy’s horizons are being expanded; on a trip to Canberra Lucy was able to recognise the floor of Parliament from seeing her father watching Parliament on television, as well as finding and placing a poppy beside her Grandfather’s name on the Remembrance Wall at the Australian War Memorial.”

Ros said Lucy has also been able to catch a bus to attend Brisbane Lions football games and delights in making as much noise as possible.

“I like going to the Lions because they are winning. I’m happy now because it’s just me and Robyn. I like shopping with Robyn, going to the movies; we have fun,” Lucy said.

Lucy received assistance to apply for and implement her NDIS funding from Carers Queensland’s NDIS Local Area Coordination Partner in the Community Program for the Brisbane region.

Ros said her Local Area Coordinator, Ursula, has been helpful with providing answers to her queries and giving advice, making their lives easier.

“There have been many positive outcomes for Lucy. She is happier, healthier, and so is our family since accessing the NDIS,” Ros said.

Carers Queensland can support you to find out more about the NDIS, to apply for funding and help you get started with the NDIS.

If you have a disability but are not eligible for the NDIS, Carers Queensland can also help you identify and link to options for support in your community.

To find out more about how the NDIS and Local Area Coordination program can work for you, visit Carers Queensland NDIS Local Area Coordination Partner in the Community Program for the Capalaba region at 8 Dollery Road, Capalaba or call 3565 8600.

You can also contact Carers Queensland on 1300 999 636, or