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Our response to the coronavirus

Published On: 23 March 2020Categories: NDIS, News
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During these uncertain times, we are committed to ensuring the health and safety of our carers, participants, staff, their families, and the community in general.

To minimise the spread of the coronavirus (COVID-19) we have made the decision to temporarily close our offices to the general public from COB today (Monday 23 March).

We are still open for business! Our teams are now working remotely and we are here to support you throughout this challenging period. We have a range of options to connect with you, depending on your preference, such as telephone, email, and video.

At this stage, we don’t know when our offices will reopen. We are monitoring the situation daily and we will continue to adapt our operations accordingly.

We will continue to take guidance from public health authorities and as more information comes to light, we will keep you informed.

Stay up to date

We understand there is a lot of information in the media about the coronavirus but we strongly recommend you use the links below for the most up-to date, consistent and accurate information about COVID-19.

If you require more information, if you are concerned about possible exposure or if you have symptoms of COVID-19, call the Health line on 1800 020 080. The line operates 24 hours a day, seven days a week.

We are here to help

We understand there is a lot of uncertainty ahead. However, in challenging times like these, we are here to help, to support each other and work through this together.

If you have any questions, please contact:

  • Carer Advisory Service on 07 3900 8100
  • NDIS Services Enquiry Line on 1300 999 636.
  • Visit our website – https://carersqld.com.au/