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1800 242 636

Registered Training

For many carers it can be a challenge to find paid work.

The demands of caring may mean long periods out of the workforce and unfinished qualifications. In response to this challenge, the Carers Queensland’s Registered Training Organisation (RTO) helps carers convert their caring experience into a qualification.

About the program

CHC33015 Certificate III in Individual Support (Disability)

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may need help due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outcomes. Workers have a range of factual, technical, theoretical and procedural knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Certificate III Individual Support (Disability)

For more information about the course, Contact Us on 1800 242 636.


Our training model has been developed with carers’ unique needs and circumstances in mind and combines weekly face-to-face training days with one-on-one support, small group study, plus hard copy and online resources.

Course duration is typically 10-12 months and is held in different regions, depending on need.  Carers Queensland will advise of the location of each training facility once a course is open for applicants so that you are aware of the location prior to enrolling.

Eligibility Requirements

To be eligible to enrol into the Government funded Certificate III Guarantee you must:

  • be aged 15 years or above and;
  • be no longer at school and;
  • be a Queensland resident, i.e. Australian or New Zealand citizen permanently residing in Queensland and;
  • not have previously completed or currently be enrolled in a Certificate III level qualification (or higher)
  • obtain a Unique Student Identity number (USI) – more information below.
  • be a current or past carer

For eligibility under the Certificate III Guarantee Program, employment status does not matter. A participant can be unemployed and seeking work, or working on a full-time, part-time or casual basis.

As you can only access the Certificate III Guarantee subsidy once, it is important you choose the right course for you to take full advantage of this opportunity.


Support services available to students include direct access to your trainer via e-mail, phone or SMS between 9 am and 5 pm.

Carers Queensland also offers students career counselling services, plus advice, information and support regarding resume writing and interview skills.
Students also have access to Carers Queensland’s suite of services, which includes a free professional counselling service.

For more information refer to the Support Services section of this website.

Unique Student Identification Number (USI)

As of the 1st January 2015 anyone undertaking Vocational Education and Training (VET), which includes all nationally recognised courses we offer, requires a Unique Student Identity number (USI).

Any accredited training we offer must be accompanied by this number and therefore you need to apply for one prior to commencing your studies with us.

You need only to apply once for your USI number and we strongly recommend that you record and store your USI number in a safe place.

It’s easy to create your own USI. You will need at least one form of identification such as a Driver’s licence, Medicare card, Australian passport or Immigration card.

Please visit www.usi.gov.au and follow the prompts.

If you require assistance obtaining a USI, we are happy to help. Once obtained, you can access your USI online from your computer, tablet or smart phone, giving you access to your training records and results at your fingertips.

Your unique student number stays with you for life, so if you study with different training providers, access to your training records and results (transcripts) can be obtained whenever you need them.

Costs and funding arrangements

This course is funded under the Queensland Government’s Certificate 3 Guarantee Program, which provides a Government subsidy towards the training cost for eligible participants.

The co-contribution fee for students who are eligible is $10 per unit.


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