What is the NDIS?

The National Disability Insurance Scheme (NDIS) is supporting people with disability in Australia.

The NDIS launched in Queensland in 2016, and has been supporting Queenslanders with disability to achieve their goals ever since.

There are around 4.3 million Australians who have a disability. Within the next five years, the NDIS will provide more than $22 billion in funding a year to an estimated 500,000 Australians under the age of 65 who have a permanent and significant disability.

For many Queenslanders, it will be the first time they receive the disability support they need.


Are you eligible for the NDIS?

Check your eligibility

How do I apply?

If you meet the eligibility criteria, you can apply by completing an Access Request Form or request assistance from us via the Contact Us form below. Click the button below for more information on applying for the NDIS or watch the short video about what to expect when applying for the Scheme.

How to apply for the NDIS

Creating your plan

If you’re eligible for the NDIS you will receive a letter from the NDIA to notify you of the decision. The next step is creating your NDIS plan. You will be contacted by a Carers Queensland Local Area Coordinator (LAC) or an NDIA Planner to set up a meeting to discuss your life, what is important to you, what you would like to achieve over the next couple of years and what kind of help and support you need to get there.

Click the button below to view the planning meeting checklist and get tips on how to prepare for your planning meeting. This short video explains what to expect during the planning process.

Creating your plan


Using your plan

After you have completed your planning meeting, you will be notified in writing that your plan has been approved. A Carers Queensland LAC will contact you to talk about what help you need to implement your plan. The LAC will help you understand the different budgets, who can help you start using your plan and how to manage your plan.

Click the button below or watch the short video for more information about starting your first NDIS plan.

Using your plan

Reviewing your plan

A Carers Queensland LAC will contact you to set up a plan review meeting where you will have the chance to provide feedback on what supports are working for you, changes in circumstances and how you are progressing in achieving your goals. You will also have the opportunity to explore and set new goals that build on your previous achievements.

Click the button below or watch the short video for more information about what to expect during the plan review process.

Reviewing your plan and goals

What if you’re not eligible for the NDIS?

If you’re not eligible for the NDIS we can help link you to supports available in your community. Contact Us for more information or click the button below to view supports available for people who are not eligible for the NDIS.

Support if you're not eligible

Helpful information

The NDIS has created three participant booklets along with other resources to support you throughout your NDIS journey. The booklets are a practical tool to help people with disability, participants, their families, carers and the wider community to learn more about the NDIS, prepare for a planning meeting and to implement a plan. You can download the booklets by clicking the links below.

For more information visit the NDIS participant webpage.


Contact us

To get started and to discuss how the NDIS can work for you contact us on 1300 999 636 or cq.enquiries@ndis.gov.au.

You can also submit your enquiry online using our Contact Form below.