Service Directory
Service directories are an invaluable resource for unpaid carers and grandparents looking for support in caring for their loved ones. These directories provide a comprehensive list of available services, such as respite care, financial assistance, legal and advocacy, education and training, and emotional support.
You might be eligible for free services.
Complete the form below to receive more information about what services may be available for you, including the latest news and events.
By clicking ‘submit’ you agree to Carers Queensland’s Terms and Conditions.
This is a Queensland Carers Advisory Council (QCAC) project funded by the Queensland State Government.
You agree to share your details with the QCAC member organisations by submitting this form. Referral information will also be shared with the Carer Gateway.
Are you a carer
Across Australia, there are 2.65 million people providing unpaid care for a family member or friend.
If you provide unpaid care and support to family members or friends who have a disability, mental illness, chronic condition, terminal illness or who are frail aged, you are a carer.
Anyone at any time can become a carer.
Carers need care too
Carers come from all walks of life, and every caring situation is different.
The responsibilities within your caring role can impact your ability to have a normal life.
Socialising, financial security, education and other opportunities that were once part of everyday life can be diminished because of the challenges involved with family caring.
Additionally, a carer’s own health and wellbeing can deteriorate as a result of their responsibilities.
It is therefore essential that, as a carer, you receive effective support and recognition for your caring role.
You are not alone
There are 533,000 unpaid carers in Queensland. That’s one in 10 people who are in a similar role to you.
We are committed to improving the quality of life of all carers throughout Queensland.
View Service Directory
We have developed a service directory, especially for carers and their families.
Click the TABS/HEADINGS above to access the different CATEGORIES of SERVICES.
If you are using a mobile phone, you must swipe sideways to access the other columns and information in the table.
| Support Service Organisation | Overview of support | Website | Contact Number |
|---|---|---|---|
| 13 Health | 13 HEALTH is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call. | 13 HEALTH—Health advice over the phone | Health and wellbeing | Queensland Government (www.qld.gov.au) | 13 43 25 84 |
| 1300 MH CALL: Mental health access line | 1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact for public mental health services to Queenslanders available 24 hours a day. | www.qld.gov.au/health/mental-health/help-lines/1300-mh-call | 1300 642255 |
| ABIOS Acquired Brain Injury Outreach Program | Acquired Brain Injury Outreach Service (ABIOS) ABIOS is a specialist community-based rehabilitation service to enhance the service system for people with Acquired Brain Injury (ABI) and their families. Their mission is to assist people with ABI in Queensland, their families and carers to achieve an improved quality of life and community integration through increased independence, choice, opportunity and access to appropriate and responsive services. |
www.health.qld.gov.au/abios | (07) 3176 9506 |
| ADA Aged and Disability Advocacy | ADA Australia is an independent not for profit organisation that offers a wide range of advocacy and education services, as well as targeted projects and resources. Aged Care Advocacy,Disability Advocacy, Disability Royal Commission Support, Human Rights Advocacy & Legal Help, Elder Abuse Advocacy, Aged Care Navigator Trial Service, Systemic Adovacy. |
www.adaaustralia.com.au | 1800818 338 |
| ADHD Support Australia | Provides online and live community expert speaker events to build knowledge and to learn how to manage ADHD. Strategies and parenting courses for parents . Offers a comprehensive ADHD directory for practioners, services, resources and products. | www.adhdsupportaustralia.com.au | |
| ADIS Alcohol and Drug Support | 24/7 support for people in Queensland with alcohol or drug concerns. | www.adis.health.qld.gov.au | 1800177833 |
| Alzheimers Queensland | Our services include community respite (in home and centre care), home care packages, specialist dementia care services, education and training, and a national, 24/7 Dementia helpline operated by healthcare professionals. | www.alzheimersonline.org | 0734223000 |
| Amparo Advocacy – CALD backgrounds | AMPARO Advocacy is a non-profit community organisation which provides independent individual and systemic advocacy on behalf of vulnerable people from culturally and linguistically diverse (CALD) backgrounds with disability. AMPARO is governed by a voluntary management committee, the majority of whom are people from a culturally and linguistically diverse background with disability. The organisation receives funding from the Department of Communities, Child Safety and Disability Services. | www.amparo.org.au | 3354 4900 |
| Arafmi | Arafmi is a not-for-profit organisation that provides supports to mental health carers with NDIS, counselling, support groups, workshops and information sessions | www.arafmi.com.au | 1300 554 660 |
| Arthritis Queensland | Providing information and support about all types of arthritis to Queenslanders | www.arthritis.org.au | 1800011041 |
| ATSI Disability Network Queensland | ATSIDNQ is a growing network of Aboriginal and Torres Strait Islander people with disability, and their families and carers. | www.atsidnq.com.au | 1800718969 |
| Autism Adventures | The Network is a culturally safe space for members to connect, share and raise awareness of issues they are facing. | www.autismadventures.com.au | |
| Autism Queensland | The states autism peak body providing education, therapy and support services to assist children and adults on the autism spectrum, their families, carers and others that support and work with them. | www.autosmqld.com.au | 736316300 |
| Be Connected | Be Connected is an Australia wide initiative empowering all Australians to thrive in a digital world. We have online learning resources as well as a Network of community partners – the Be Connected Network – who offer support so you can develop your digital skills and confidence. Find a local place for friendly help and advice, or join the Network to help others. | www.beconnected.esafety.gov.au | 1300 795 897 |
| Benevolent Society | The Benevolent Society supports Australians by offering integrated support services for children, young people, families, people with disability, older Australians and carers. They work across Australia, nationally through virtual service delivery and in person in NSW, VIC, ACT, SA and QLD and we work with thousands of people every day, to help them feel valued, cared for and understood. |
www.benevolent.org.au | 1800236762 |
| Beyond Blue | Provide information and support for anxiety, depression and suicide prevention for everyone in Australia. | www.beyondblue.org.au | 1300 224 636 |
| Bravehearts | Bravehearts is an Australian child protection not-for-profit organisation, solely dedicated to the prevention and treatment of child sexual abuse. | www.bravehearts.org.au | 1800 272 831 |
| Bright Sky | BrightSky Australia is the social enterprise of Forward Ability Support (formerly ParaQuad NSW), a charity dedicated to supporting people living with spinal cord injury in the community. | www.brightsky.com.au | 1300886601 |
| Cancer Council Australia | We know that coping with cancer is challenging, which is why we deliver a comprehensive range of support services for all people, affected by all cancers, across every state and territory. | www.cancer.org.au | 131120 |
| Carer Gateway | Carer Gateway is an Australian Government program providing free services and support for carers across Australia, such as peer support groups,tailored support packages, counselling, coaching, online skills courses, and respite supports. | www.carergateway.gov.au | 1800 422 737 |
| Carers Link – Camp Ability | Carers Link -supports people with a disability, older people and carers. Offer a range of in home, community and lifestyle support , services are available 24 hours a day, every day. | www.carerslink.com.au | (07) 3901 1165 |
| Carers Queensland | Carers Queensland provides a range of services to carers and people with disability including being an NDIS Local Area Coordination Service – Partner in the Community in eight service areas, providing vocational services to carers wishing to return to the workforce, and is a Registered Training Organisation. | www.carersqld.com.au | 1300 747 636 |
| Centrelink | Centrelink delivers income support and other payments to Australians. It is part of Services Australia – an Australian Government department delivering payments and services on behalf of a number of government programs including Medicare and Child Support as well as Centrelink. | www.centrelink.gov.au | 136150 |
| Child and Youth Mental Health Service Clinics | Our Child and Youth Mental Health Service (CYMHS) specialises in helping infants, children and young people up to the age of 18 who have complex mental health needs. We provide community- and hospital-based services, outreach and telepsychiatry programs, early intervention, forensic and other specialty services. | www.health.qld.gov.au/cq/services/mental-health/services/child-and-youth-mental-health | 07 38176333 |
| Cochlear Implant Club and Advisory Association Qld CICADA | CICADA is here to help you wherever you are in your cochlear implant journey, whether you are just starting to research hearing technology, or are a seasoned user looking for ways to connect with like-minded people. | www.cicadaqld.com.au | 07 36346711 |
| Commonwealth Respite and Carelink Centre | Provides information on home help, home modification and maintenance, nursing and respite care, transport and meal services, day care and therapy, assessment dementia services, continence, aged care homes, allied health and support groups. Commonwealth Government initiative. Information on Community Aged Care, disability and other support services. Information on household help, home modification and maintenance. Personal nursing and respite care. Transport and meal services Day care and therapy centres, assessment dementia services, continence assistance, aged care homes, allied health care and support groups. | 1800 052 222 | |
| Community Legal Services Qld | Community Legal Centres Queensland provides support and advocacy for 32 independent, community legal centres operating across Queensland. | www.communitylegalqld.org.au | 07 3392 0092 |
| Companion Card | If you have a disability and a lifelong need for ‘attendant care support' in order to participate in community activities and attend venues, the Companion Card can help you with the costs of getting out and about with the support of a companion. | https://www.qld.gov.au/disability/out-and-about/subsidies-concessions-passes/companion-card | 13 74 68 |
| Crime Stoppers | A service for people wanting to share what they know about unsolved crimes and suspicious activity without saying who they are. | www.crimestoppers.com.au | 1800 333 000 |
| Deaf Connect | Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. | https://deafconnect.org.au/ | 1800 893 855 |
| Dementia Australia Qld | The National Dementia Helpline operates 24 hours a day, seven days a week, 365 days a year. | www.dementia.org.au/contactus/qld | 1800100500 |
| Department of Veteran Affairs | Offer pensions, education schemes and payments to support the eligible family members of veterans. | Support for families | Department of Veterans' Affairs (dva.gov.au) | 1800838372 |
| Diabetes Australia | We are a team dedicated to supporting people with diabetes. Through our programs and partnerships with industry, government and community groups, we work to ensure diabetes care is always improving and evolving in Queensland. | Diabetes Australia in Queensland – Diabetes Australia | 1300136588 |
| Disability Parking Permit | To reduce barriers faced by people diagnosed as having a mobility impairment or legal blindness the disability parking permit scheme allows permit holders to park in parking bays showing the international symbol of access. | Parking permits | People with disability | Queensland Government (www.qld.gov.au) | |
| Down Syndrome Queensland | The Down Syndrome Federation provides a range of supports and services for people with Down syndrome, their families and supporters. | Down Syndrome QLD – Down Syndrome Australia | 1300881935 |
| DV Connect | Helping Queenslanders find pathways to safety, away from domestic, family, and sexual violence. | www.dvconnect.org | 1800 811 81 1 |
| Encircle | We are a not for profit community owned and operated organisation for individuals and families in the northern suburbs of Brisbane. We can help you access a range of diverse programs. | https://encircle.org.au/ | 07 3883 0063 |
| Family and Child Connect | If your family is going through tough times, contact Family and Child Connect for free, unlimited and confidential advice. | www.familychildconnect.org.au | 133264 |
| Footprints | Footprints provide community based servuices supporting older people, those that experience disabilities, mental illness and those at risk of homelessness. | www.footprintsinc.org.au | 3252 3488 |
| Headspace | Support young Australians and their families to be mentally healthy and engaged in their communities. | www.headspace.org.au | 1800 650 890 |
| Hearing Australia | We offer a range of hearing care services and solutions including comprehensive assessments, ongoing care, and hearing management support, provided by our experienced Hearing Australia clinicians. | www.hearing.com.au | 07 134432 |
| Home Assist Secure Services | Home Assist Secure is a service for Queenslanders aged 60 years and over, or people of any age with a disability, who can’t undertake or pay for critical home maintenance without assistance. | https://www.qld.gov.au/housing/buying-owning-home/maintenance-modifications/maintenance-assistance/home-assist-secure | 13 74 68 |
| Kids Helpline | Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. | www.kidshelpline.com.au | 1800551800 |
| Kids on the Spectrum | This service provides safety-related information, referrals and subsidised assistance. | www.kidsonthespectrum.com.au | 1300736150 |
| Kookaburra Kids | Australian Kookaburra Kids Foundation supports young people aged 8-18 years living in families impacted by mental illness. As a diverse group, these children and young people have different needs and challenges. Currently supporting over 2,000 young people across Australia, the program enables young people to connect with other kids just like them, share experiences in an age appropriate environment, ask questions and get support. The kids are able to be with other kids with similar family situations and begin to feel they are not alone anymore. | www.kookaburrakids.org.au | 1300 566 525 |
| Lady Musgrave Trust | The Lady Musgrave Trust is Queensland’s oldest charity (established 1885) and a champion for homeless women. The Trust provides life-saving services to vulnerable women and their children when they are facing critical homeless situations as a result of domestic violence, family breakdown, poor health and other complex issues |
www.ladymusgravetrust.org.au | 738 5688 |
| Legacy | Legacy supports the partners and children of veterans who have seen their loved ones leave our shores to serve in wars from World War 1 and World War 2, to Korea, Vietnam, Afghanistan and Iraq. Many never made the journey home and others returned bearing the physical and mental scars of war.
Legacy offers programs and services aimed at providing social, financial and developmental support. Some of these services look different depending on the individual and their circumstances. Our work focuses on ensuring all needs are met as best as possible, providing for young families and children, ageing and vulnerable widows as well as dependants with a disability. |
www.legacy.com.au | 02 8330600 |
| Legal Aid Queensland | Provide legal supports for fiancially disadvantaged people | www.legalaid.qld.gov.au | 1300 651 188 |
| Lifeline Service Seeker | The Lifeline Service Finder is a directory of free or low cost health and community services available in Australia. You can search for relevant services in your local area. You can access the directory with charge 24 hours a day. It includes services such as domestic violence, family and childrens services, financial assistance and mental health services. | www.lifeline.serviceseeker.com.au | 13 11 14 (Crisis Support) |
| Little Dreamers | Young Carer organisation for under 25's who provide unpaid care for a family member. Offer a variety of in person and online direct support programs for young carers. | www.littledreamers.org.au | 1800 717 515 |
| Mable Australia | Mable is an online platform connecting people – older Australians, people with disability or their carers – with independent support workers in their community. By providing an online platform where people can find, connect and manage their support teams, they have more control and choice over the support they receive. | www.mable.com.au | 1300 736 573 |
| MASS-Medical Aids Subsidy Scheme | Subsidy funding for medical aids and equipment is available to eligible Queenslanders with permanent/stable conditions or disabilities. Aids and equipment are subsidy funded either on a permanent loan basis, private ownership or through the supply of consumables. | www.health.gov.au/mass | 13 74 68 |
| Medical Cooling and Heating Electricity Concession Scheme | The Medical Cooling and Heating Electricity Concession Scheme helps with electricity costs for people who have a chronic medical condition, such as multiple sclerosis, autonomic system dysfunction, significant burns or a severe inflammatory skin condition, which is aggravated by changes in temperature. It currently provides $372.21 (including GST) per year to eligible applicants (eligibility is reviewed every two years). | www.qld.gov.au/community/cost-of-living-support/concessions/medical-concessions/medical-cooling-heating-electricity-concession-scheme | 13 74 68 |
| Mensline | DVConnect’s Mensline can support men who are using abuse or experiencing abuse in their intimate partner, ex-partner, or familial relationships. Mensline is a free and confidential helpline that assists men to change their abusive behaviours or to access safety from abuse. 24/7 | DVConnect Mensline – a helpline for men in Queensland | 1800600636 |
| Mission Australia | Help people find safe and affordable housing, support disadvantaged children and families, empower troubled young people, assist people with mental illness and disability. | www.missionaustralia.com.au | |
| My Aged Care | If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. | www.myagedcare.gov.au | 1800 200 422 |
| My Grief Assist | MyGriefAssist is a place where you will find a broad range of helpful information on loss and grief. Coping with grief can be a daunting, difficult time in anyone's life. Whether you're looking to support someone you know or if you need help for yourself, you'll find something valuable here. | www.mygriefassist.com.au | |
| My Time | MyTime organises supported groups where parents and carers of children with disability or other additional needs can feel understood, share ideas and access free quality information and resources. | www.mytime.net.au | |
| National Continence Helpline | The national continence helpline is staffed by Nurse Continence Specialists who offer free and confidential information to people affected by incontinence. | 1800 33 00 66 | National Continence Helpline | Continence Foundation of Australia | 1800 33 00 66 |
| National LGBTI Health Alliance | LGBTIQ+ Health Australia is the national peak health organisation in Australia for organisations and individuals that provide health-related programs, services and research focused on lesbian, gay, bisexual, trans/transgender, intersex, queer and other sexuality, gender, and bodily diverse people. | LGBTIQ+ Health Australia | 02 7209 6301 |
| National Stroke Foundation | Information and resources for those affected by stroke. | www.strokefoundation.com.au | 1800787653 |
| Neami National | Neami National is a values-based, not-for-profit organisation providing mental health, homelessness and suicide prevention services. Our purpose is to enable people aged 16 to 65 living with mental health issues to achieve outcomes that they value. | www.neaminational.org.au | 07 32056622 |
| Office of Public Guardian | The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights, interests and wellbeing of adults with impaired decision-making capacity, and children and young people in the child protection system (foster care, kinship care and residential care) and at other visitable sites such a youth detention centre, disability service or mental health facility. | www.publicguardian.qld.gov.au | 1300 653 187 |
| Open Arms ( Armed forces personnel and their families including veterans) | Open Arms specialises in providing free face-to-face and/or telehealth counselling, group programs and peer support. We are committed to your privacy and confidentiality 24/7. | Open Arms – Veterans & Families Counselling | 1800 011 046 |
| Palliative Care Queensland | Information, support and services to individuals and families throughout their palliative journey | www.palliativecareqld.org.au | 07 38423242 |
| PANDA Perinatal Anxiety and Depression Australia | PANDA – Perinatal Anxiety & Depression Australia – supports the mental health of parents and families during pregnancy and in their first year of parenthood. | www.panda.org.au | 1300 726 306 |
| Parentline | Free counselling and support for parents & carers in Queensland. | www.parentline.com.au | 1300 30 1300 |
| Pathways Advocacy | A service that assists Queenslanders with disability, their family, friends and carers to find advocacy services to meet their needs and location. | Pathways (disabilitypathways.org.au) | 1800 130 582 |
| People with Disability PWD | We’re Australia’s peak rights and advocacy organisation by and for people with disability or who are d/Deaf. | www.pwd.org.au | |
| Police Link – non-emergency | Policelink is the primary contact point for the Queensland Police Service. Policelink was introduced in 2010 as a central contact point across the state, to enhance our ability to respond in a professional and timely manner.
The contact centre is staffed 24 hours a day, 7 days a week, 365 days a year. By phoning 131 444, you will speak with a Policelink Client Service Officer who can assist to generate a non-urgent property incident report, provide answers to general police enquiries, among other functions. |
www.police.qld.gov.au/policelink-reporting/policelink-%E2%80%93-non-urgent-reporting-and-enquiries | 131 444 |
| QCAT Queensland Civil and Administrative Tribunal | The Queensland Civil and Administrative Tribunal (QCAT) is an independent, accessible tribunal that efficiently resolves disputes on a range of matters. | www.qcat.qld.gov.au | 1300753228 |
| QLife | QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Beyond the telephone, QLife offers webchat for people who prefer online interactions or for whom the phone is impractical. |
www.qlife.org.au | 1800184527 |
| Queensland Aids Council | Services and Supports for lesbian, gay, bisexual , transgender and intersex people. | www.quac.org.au | 730171777 |
| Queensland Ambulance Service – Patient Support | The Queensland Ambulance Service (QAS) Patient Transport Service (PTS) is available for patients who require transport to, or from medical appointments in a health care facility such as a hospital or specialist care facility such as dialysis or oncology units, and are assessed as being medically unsuitable for community, public or private transport. | www.ambulance.qld.gov.au/transport.html | 131233 |
| Queensland Community Support Scheme | If you need a small amount of help to keep or regain your independence, the Queensland Community Support Scheme (QCSS) can help you to continue living safely in your home and actively participate in your community. Eligibility criteria applies. | QCSSaccesspoint@ozcare.org.au | 1800 600 300 |
| Queensland Country Women's Association | The QCWA is Queensland’s largest and most wide-spread women’s organisation. They have thousands of members in cities, and towns state-wide. Their vision is simple: for the women of Queensland to come together to support communities, while celebrating their interests and forging friendships in a respectful and caring environment.
This is achieved by advocating and providing opportunities for women focusing on education, health and community throughout every phase of a woman’s life. |
www.qcwa.org.au | 732366419 |
| Queensland Meals on Wheels | Freshly prepared meals delivered, fees and charges apply. | www.qmow.org | 1300909790 |
| Queensland Network of Alcohol and other Drugs Agencies Ltd | QNADA is the peak organisation for the non-government (NGO) alcohol and other drug (AOD) treatment and harm reduction sector in Queensland. QNADA is committed to supporting and representing our member organisations to deliver high quality and evidence informed AOD treatment and harm reduction services to individuals, families, and communities in Queensland.QNADA members provide a range of alcohol and other drug services including residential rehabilitation treatment, withdrawal management (detox), psychosocial interventions, medication assisted treatment, and harm reduction services. QNADA actively engages and supports member organisations’ staff at all levels recognising that it is every part of an organisation that contributes to the high quality of services provided. |
www.qnada.org.au | 073023 5050 |
| Rainbow Program Relationship Australia Qld | The Rainbow Program is a collection of RAQ service provisions, striving to support the mental health and wellbeing of people of diverse bodies, genders and sexualities, including lesbian, gay, bisexual, transgender & intersex (LGBTI) people, as well as those questioning their gender identity or sexual orientation. We also support the families, allies and practitioners who, in turn, support those identifying as LGBTI or questioning. | www.raq.org.au | 1300364277 |
| Richmond Fellowship Qld | Richmond Fellowship QLD supports people in recovery. We inspire hope and empower people. We work with our partners to support people’s recovery. Together, we can recover futures. | www.rfq.com.au | 733632555 |
| Salvation Army | The Salvation Army Australia is an international Christian movement, united by faith and giving hope where it’s needed most. Across Australia – in cities, country towns and rural communities – their work touches every demographic and age group. They are involved in national issues while also bringing hope to people who may be experiencing hardship or injustice. | www.salvationarmy.org.au | |
| Sandbag | Sandbag is a community organisation that has been working in the North Brisbane area for nearly 30 years. They started through the efforts of individual community members identifying local needs – they continue to work in a way that is developmental and deeply connected to those who they support. Sandbag provides a range of supports and activities that aim to create and contribute to Diverse and Resilient Communities. This includes direct Community Activities, Supports and Programs and a range of Business and Social Enterprise Initiatives. | www.sandbag.org.au | 07 3869 3244 |
| Sane Australia | SANE is the leading national mental health organisation for people with complex mental health issues in Australia and for the families and friends that support them .SANE is unique in focusing on supporting people who experience complex mental health issues, trauma and supporting the mental health of those who are autistic and people with an intellectual disability. | www.sane.org | 1800 187 263 |
| Seniors Enquiry Line | Seniors Enquiry Line is a statewide information and referral service funded by the Queensland Government Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships.
Anyone can call Seniors Enquiry Line – you don’t have to be a senior. One call can put you in touch with a real person who can provide information and referrals around topics such as: Concessions, Consumer Issues, Financial Services, Health, Home Help, Housing Options, Legal Services, Scams, Social and leisure activities, Technology, Transport. |
www.seniorsenquiryline.com.au | 1300135500 |
| Sexual Assault Helpline | Sexual assault can happen to anyone and it is never your fault. You are not alone. Reaching out for support is an extremely brave thing to do. The Sexual Assault Helpline team are specialist counsellors who will always listen and believe you. Call our team for advice and support. | Sexual Assault Helpline Queensland – DVConnect | 1800 010 120 |
| Smith Family | The Smith Family is an Australian, independent non-profit children's charity whose goal is to create opportunities for disadvantaged Australian children and their families and encourage them to participate more fully in society, using education as a key tool. | www.thesmithfamily.com.au | 1800 024 069 |
| St Johns | Active in Australia for over 130 years, St John Ambulance Australia is a self-funding, charitable organisation active in all States and Territories, dedicated to helping people in sickness, distress, suffering or danger. Providing services to a broad scope of the community, St John Ambulance Australia is the country's leading supplier of first aid services and training. | www.stjohnqld.com.au | 1300785646 |
| St Vincent De Paul | Offer a range of services and supports to the community | Our Services – St Vincent de Paul Society QLD (vinnies.org.au) | 730101000 |
| Stroke Foundation | The Stroke Foundation partners with the community to prevent stroke, save lives and enhance recovery. We do this by raising awareness, facilitating research and supporting stroke survivors. | www.strokefoundation.org.au | 1800787653 |
| Suicide Call Back Service | Suicide Call Back Service offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues. | www.suicidecallbackservice.org.au | 1300659467 |
| Synapse | Synapse provides a range of support services for people who have been impacted by brain injury and disability. These services promote quality of life, self-determination, and choice through information, specialist support, and targeted research activities. | www.synapse.org.au | 731377400 |
| TAFE Qld | Offer a range of courses and training opportunities, fees may apply. | www.tafeqld.edu.au | 1300308233 |
| Taxi Subsidy Scheme | The Taxi Subsidy Scheme (TSS) subsidises taxi travel—half of the total fare. Membership lasts for 5 years | www.qld.gov.au/disability/out-and-about/subsidies-concessions-passes/taxi-subsidy | 1300134755 |
| The Umbrella Network | The Umbrella network was created by families who have children with extra needs. They support and empower families and help them be the best advocates for their children. | www.umbrellanetwork.org | 07 4928 6550 |
| Triple P Parenting Programs | Triple P makes it easier to manage the common day-to-day challenges of parenting by offering practical skills and tools to help parents. | www.triplep-parenting.net.au/qld-en/triple-p/ | |
| Vision Australia | Vision Australia is a leading national provider of blindness and low vision services. We work with Australians who are blind or have low vision, helping them live the life they choose.
They support more than 25,500 people of all ages and circumstances, through online services and at Vision Australia centres. These are located in Victoria, New South Wales, the ACT, Queensland, South Australia and Western Australia. They also offer outreach programs in the Northern Territory and Tasmania. |
www.visionaustralia.org | 1300 84 74 66 |
| Wellways | Wellways offers a wide range of individually tailored services designed to support people affected by mental health issues or disability, as well as their families, friends and carers | enquiries@wellways.org www.wellways.org | 1300 111 400 |
| Womans Line | DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence. 24/7 | DVConnect Womensline | 1800811811 |
| Women's Legal Service Qld | Community legal organisations such as WLSQ exist to provide assistance to vulnerable and disadvantaged clients. We are often the first point of contact for people who live and identify as women in Queensland seeking assistance, or their last resort when all other attempts to seek legal assistance have failed. | Contact | Women’s Legal Service Queensland | Free legal assistance (wlsq.org.au) | 07 3392 0644 |
| Encircle | We are a not for profit community owned and operated organisation for individuals and families in the northern suburbs of Brisbane. We can help you access a range of diverse programs. | https://encircle.org.au | 07 3889 0063 |
| Kindship | Connect with parents raising children with disabilities, delays, and neurodiversity. | https://www.kindship.com.au/ | |
| Xavier | Provide a range of multi-disciplinary services for children and young people who have complex support needs arising from a combination of physical, sensory and intellectual disabilities and their families. | Xavier | Enabling Families of Children with Disability needs | 1800928437 |
| Support Service Organisation | Overview of support | Website | Contact Number |
|---|---|---|---|
| ADHD Support Australia | Provides online and live community expert speaker events to build knowledge and learn how to manage ADHD. Strategies and parenting courses for parents. | https://www.adhdsupportaustralia.com.au/adhd-parenting-help/ | vivian@adhdsupportaustralia.com.au |
| Alzheimers Queensland | Our Carer Supports Programs provide information and support for those caring for a friend or family member living with dementia | https://alzheimersonline.org/education-training/carer-support/ | 07 34223000 |
| Arafmi | Arafmi is a not-for-profit organisation that provides supports to mental health carers including counselling, support groups, workshops and a 24 hour helpline. | https://arafmi.com.au/carer-family-support/ | 1300 554 660 |
| Autism Queensland | Autism-related topics designed for audiences including parents/carers/family members and others working with/supporting children and adults on the spectrum. | https://autismqld.com.au/services/workshops/ | 736316300 |
| Cancer Council Australia | One in five Queensland calls to Cancer Council is a carer looking for direct supports, emotional support services, accomodation and transport services | https://cancerqld.org.au/get-support/ | 131120 |
| Carer Gateway | Carer Gateway is an Australian Government program providing free services and support for carers across Australia, such as peer support groups,tailored support packages, counselling, coaching, online skills courses, and respite supports. | www.carergateway.gov.au | 1800 422 737 |
| Carers Queensland | Our work focusses on carer consultation, improving your health and wellbeing, and helping you connect with your local communities and other carers. | https://carersqld.com.au/carer-program/ | 1300 747 636 |
| Centrelink | Government service which provides payments and services if you provide temporary or ongoing care. Help if you need to take time off work to care for someone. | https://www.servicesaustralia.gov.au/caring-for-someone | 13 61 50 |
| Dementia Australia Qld | Dementia Australia provides high-quality services and support to meet family and carer needs. We recognise, promote and value carers and care relationships, and recognise the different needs of people in care relationships. | https://www.dementia.org.au/support/family-and-carers | 1800100500 |
| Kookaburra Kids | Australian Kookaburra Kids Foundation supports young people aged 8-18 years living in families impacted by mental illness. As a diverse group, these children and young people have different needs and challenges. Currently supporting over 2,000 young people across Australia, the program enables young people to connect with other kids just like them, share experiences in an age-appropriate environment, ask questions and get support. The kids are able to be with other kids with similar family situations and begin to feel they are not alone anymore. | www.kookaburrakids.org.au | 1300 566 525 |
| Legacy | Legacy supports the partners and children of veterans who have seen their loved ones leave our shores to serve in wars from World War 1 and World War 2 to Korea, Vietnam, Afghanistan and Iraq. Many never made the journey home and others returned bearing the physical and mental scars of war. Legacy offers programs and services aimed at providing social, financial and developmental support. Some of these services look different depending on the individual and their circumstances. | https://www.legacy.com.au/get-support/ | 02 8330600 |
| Little Dreamers | Young Carer organisation for those under 25's who provide unpaid care for a family member. Offer a variety of in-person and online direct support programs for young carers. | www.littledreamers.org.au | 1800 717 515 |
| My Time | MyTime organises supported groups where parents and carers of children with disability or other additional needs can feel understood, share ideas and access free quality information and resources. | www.mytime.net.au | |
| Palassist | PalAssist is available from 7 am-7 pm, 7 days a week. It is a free service for anyone who has a life-limiting illness or condition, and/or their families and carers. | https://www.palassist.org.au/about-us | 1800 772 273 |
| Parentline | Parentline is a confidential telephone service providing professional counselling and support. | www.parentline.com.au | 1300301300 |
| Sane Australia | SANE is the leading national mental health organisation for people with complex mental health issues in Australia. if you are a family member or carer of someone with complex mental health issues, the guided service can also help you. Our team can give you the structured support and advice you need. The one-on-one contact with a peer support worker, professional counselling, carer forums, and a range of activities and initiatives will help participants set goals and learn the self-care skills to better manage their own wellbeing. | https://www.sane.org/referral#i-m-a-carer | 1800 187 263 |
| Suicide Call Back Service | Suicide Call Back Service offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues. | www.suicidecallbackservice.org.au | 1300659467 |
| Synapse | Support For Carers and Family: One of the best ways to ensure you are mentally fit to care for someone with a brain injury is to build a network or community of like-minded people around you. Synapse can help. | https://synapse.org.au/community-hub/carers-and-family/ | 1800 673 074 |
| Vision Australia | When someone you love is diagnosed with blindness or low vision, we understand it can affect those close to them. It’s common to feel overwhelmed and uncertain of what to do next. This information covers the types of emotional, practical and financial supports on offer to you and the person living with a vision condition. | https://www.visionaustralia.org/services/helpful-resources/carers | 1300 84 74 66 |
| Support Service Organisation | Overview of support | Website | Contact Number |
|---|---|---|---|
| Time for grandparents program (UnitingCare Community) | This statewide service funded by the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships is designed to provide the children of these families with fun and interesting activities and give grandparents the opportunity to have some well earned time out. | Time for Grandparents Program (grandparentsqld.com.au) | 1300 135 500 |
| Seniors Enquiry Line | Seniors Enquiry Line is a statewide information and referral service for Queensland seniors, families, friends, grandparents and carers. | https://seniorsenquiryline.com.au/ | 1300 135 500 |
| Grandparents Information | Joining a Grandparent Support Group can be a way of forming new friendships and having access to information and the wisdom of other grandparents who are also raising grandchildren. Often support groups also organise social activities. The support of others can assist grandparents to continue to have the energy to keep on care giving. | Grandparent Support Groups (grandparentsqld.com.au) | 1300 135 500 |
| Triple P Parenting | Positive Parenting Programs – free | Happier, healthier, less stressed kids & families | Triple P | Triple P (triplep-parenting.net.au) | |
| Aborignial and Torress Strait Islander Family and Wellbeing Services | We are a free and confidential one stop shop for Aboriginal and Torres Strait Islander families to access support to improve your social, emotional, physical and spiritual wellbeing, and help you be able to safely care for and protect your children. | Aboriginal and Torres Strait Islander Family Wellbeing Services (familywellbeingqld.org.au) | 1300 117 095 |
| Raising a Child – website | Provides free parenting information | Raising Children Network | |
| Family Child Connect | Supporting families that are going through tough times, free unlimited and confidential advice | Family and Child Connect (familychildconnect.org.au) | 133264 |
| Queensland Government | Information for existing kinship carers | Information for existing foster and kinship carers | Community support | Queensland Government (www.qld.gov.au) | |
| Queensland Government | How to become a kinship carer | How to become a kinship carer | Community support | Queensland Government (www.qld.gov.au) | |
| Queensland Foster and Kinship Care | Information and resources for caring families | Queensland Foster and Kinship Care (qfkc.com.au) | 3256 6166 |
An initiative of the Queensland Carers Advisory Council (QCAC).
