Building Caring Communities

Learn and Launch Your Career – CHC33021 Certificate III in Individual Support

Building Caring Communities is funded under the Queensland Government's Skilling Queenslanders for Work (SQW) project with Carers Queensland's Registered Training Organisation (RTO), a Skills Assure supplier.

This program supports approved eligible participants to access government-funded essential training, Certificate III in Individual Support (Disability or Ageing), invaluable knowledge and vital job-ready community service skills at no out-of-pocket expenses to participants.

Together, we'll help you achieve a nationally recognised qualification in the community services industry, empowering you to make a positive impact.

Spots are limited. Contact our friendly staff today by submitting your interest via the form below.

The Skill Up project is one of eight training projects funded under the Queensland Government’s Skilling Queenslanders for Work initiative.

Skilling Queenslanders for Work – Skill Up provides eligible people access to government-funded upskilling Certificate III qualifications. Skilling Queenslanders for Work focuses on developing an individual’s skills, supporting them to begin a learning pathway to a Certificate III qualification, and providing direct assistance to those Queenslanders that need extra support to enter and stay in the workforce.

Our Certificate III qualifications focus on providing person-centred support to people who may require assistance due to ageing, disability, or other reasons. Career opportunities might include:

  • Aged Care Worker or Assistant
  • Disability Support Worker
  • Home Care Assistant
  • Personal Care Giver
  • Respite Care Worker
  • Community Care Worker
  • Further study or specialisation can provide additional job opportunities and the potential for more advanced roles in these fields.

Key skills you will learn are:

  • Provide individualised support
  • Support independence and well being
  • Communicate and work in health or community services
  • Work with diverse people
  • Work legally and ethically
  • Recognise healthy body systems
  • Follow safe work practices for direct client care
  • Mental Health First Aid Training
  • First Aid and CPR Training
  • Resume and cover letter writing support.

Through the Skill Up program, we deliver Certificate III Individual Support (Ageing) or Certificate III Individual Support (Disability) training. You can learn more about the individual qualifications on their information page.

You will also receive training and support to prepare for employment at no cost, including:

  • Mental Health First Aid Training
  • First Aid and CPR Training
  • Necessary workplace clearances – Blue Card, Yellow Card, Police Check
  • Resume and cover letter writing support
  • Work uniform
  • …and more!

Program Support

Your SQW Program Coordinator will work with you to develop your personalised support plan. The support plan will outline your learning, training, and support needs to ensure that you are set up for success moving into the workforce. Your SQW Program Coordinator will set realistic goals with you and provide ongoing support and motivation throughout your journey.

Program Delivery

The program is a blended delivery model, predominantly online learning using our eLearning platform, live tutorials via Zoom, and face-to-face workshops at our training facilities in Lutwyche, North Lakes and Toowoomba.

Course Structure
CHCAGE013 Work effectively in aged care role
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care
Term Break
CHCLEG001 Work legally and ethically
CHCCCS017 Provide loss and grief support
CHCPAL003 Deliver care services using a palliative approach
HLTAID011 Provide First Aid
Term Break
CHCCCS031 Provide individualised support
CHCCCS038 Facilitate the empowerment of people
CHCCCS040 Support independence and wellbeing
CHCCCS041 Recognise healthy body systems
Block 1 – Practical Workshop
CHCAGE011 Provide support to people living with dementia
CHCMHS001 Work with people with mental health issues
Block 2 – Placement 120 Hours

Participants must meet the following criteria.

Mandatory requirements:

  • 25 years or older
  • Residing in the Metropolitan, Darling Downs and North Coast regions, Queensland
  • Australian or New Zealand citizen or permanent resident
  • Unemployed or underemployed (less than 25 hours per week)

In addition, participants need to fall into at least one of these categories:

  • Receiving government employment services or assistance for 6 months or more
  • or ineligible for government services
  • or facing significant barriers to education or employment.

Lutwyche, North Lakes and Toowoomba

Enrol By: TBA

Learn more about the Disability stream and download the flyer here.

Learn more about the Aged Care stream and download the flyer here.

Testimonials

Achieve your goals in work and life. Start your journey and apply now for our next intake of upskilling courses.

Meet Kylie, a graduate of our RTO program, captured with a radiant smile.

I am really appreciative to Carers QLD. By enrolling into a Individual Support Disability I was able to secure a permanent position during my work placement. Carers QLD are really supportive and persistent in making sure I completed my course. At times, I was struggling but I managed to complete the course with their help. All the trainers and my work placement officer were very helpful. I recommend Carers QLD for anyone looking for a great RTO to do their course.

Kylie, Building Caring Communities (SQW)
Meet Sue, a SQW graduate

The SQW course has been beneficial as I learned many new things, like advocating for myself and others. I discovered organisations doing good things, which is so encouraging when so much of the news is sad. I've learned about inclusion, acceptance, patience, and empowerment. Asking for help, making friends, and accepting others while striving for improvement are valuable lessons. I've found the people who supported me awesome.

Sue, Building Caring Communities (SQW)
Meet Paul, the proud graduate of our SQW program, captured in a delightful backyard snapshot.

Certificate 3 in Disability is a great course and has helped me with employment and understanding my family member who has a disability. Annette is a wonderful lecturer and very supportive. Trudy and Hang are also very supportive in the administration area and understand the difficulties of studying/working and supporting a person with a disability. Highly recommend this course.

Paul, Building Caring Communities (SQW)
Meet Colleen, a RTO graduate

There were challenges in completing this course, however, the Carers Queensland staff I dealt with have always been supportive and encouraging. Now I have a whole lot of new and interesting knowledge and experience to achieve some of my life goals going forward. Thank you all for giving me the opportunity I thought I would never have. I followed one of my passions in a new way, which is caring for those who are vulnerable, by being accepted not only by Carers Queensland but professional providers in the industry, especially related to the rights of persons with disability.

Colleen, Building Caring Communities (SQW)
Portrait of Elizabeth, smiling in her home after successfully completing our SQW program.

I am profoundly grateful to Carers Queensland, John Fu, Hang Le, and the team for their unwavering support, compassion, and dedication. Thanks to them, I have acquired new skills, knowledge and confidence to step back into the workforce while fulfilling my responsibilities as a carer. Carers Queensland is a shining example of what dedicated and caring individuals can achieve in making the lives of carers better. I wholeheartedly recommend their services to anyone in a similar situation – they are a beacon of hope, support, and success.

Elizabeth, Building Caring Communities (SQW)

Are you interested in our Building Caring Communities Program?

If so, please complete the Skilling Queenslanders for Work Expression of Interest form below and we will be in touch.